Installation

1. You need to have Windows® Administrator rights in order to install vCard Converter for Outlook Express.

2. Please check that you are running Microsoft Outlook Express 6; check other System Requirements as well. You can update your Microsoft Outlook Express version here.

3. Download the latest version of vCard Converter for Outlook Express setup file from the vCard Converter website and save it to an easy to find place.

...the problem might be related to Microsoft Outlook Express integrity. Prior to reinstalling vCard Converter for Outlook Express, please perform the following:

1. Uninstall Product (Start Control Panel Add or Remove Programs).

2. Use the Detect and Repair feature in Microsoft Outlook Express Help menu to make sure it is operating properly. You may need the original Microsoft Office® or Microsoft Outlook CD-Rom. If Detect and Repair was unsuccessful, please address the issue to Microsoft support team or IT Professionals. Installation of 4Team software will not be possible until Microsoft Outlook Express integrity is restored.

• Please keep in mind that the "Detect and Repair" feature is not related to our software and recommended to be performed each time you experience functional problems with Microsoft Outlook Express.

• Please refer to our FAQ & Troubleshooting section of the HELP documentation.

•  For IT Professionals in order to restore Microsoft Outlook Express integrity:

• Use the “Detect and Repair” feature in your Microsoft Outlook Express (you may need the original Microsoft Office or Microsoft Outlook Express CD-Rom). If this feature is successfully fulfilled, you may proceed to the next step. If not, we recommend that you save your *.pst file and repeat the procedure, but this time with "Discard my..." checked. Use the SCANPST feature, which will check the integrity of your *.pst file. Find this file in your computer and remember the name. Close Microsoft Outlook Express.

• Find the SCANPST.EXE file on your hard disk. Launch the program by clicking on SCANPST.EXE.

• In the dialogue box click "Browse..." and choose the path for your *.pst file. Click "Open". Then click "Start”. If the program finds any problems, click "Repair". Click "Close". If the problems persist, address them to Microsoft support team.